Hp 4700 Easy Firmware Update Utility
Whenever I've seen 49.4C02 codes, it was corrupt print data that caused it. Either from a corrupt document sent to print, or a corrupt driver garbling the print data. In the cases when it was a corrupt document, only one single document when printed pulled this code. The code kept re-occurring until the print job was canceled from the queue and the printer was power cycled to clear the code. In cases where the driver caused it I also changed print driver emulation, like Brett suggested.
I know that 49.xxxx codes are technically firmware errors, but I've only once had to change a formatter to resolve this error. Updating firmware has never helped. All other times it was caused by corrupt print data.
The shared driver on the server is PostScript so it's not as if it's a PDL issue. Trying a local install of PCL 5 and XL gives the same error. The firmware history for the machine mentions that the 4C02 error specifically with PDF printing for the 2008 revision. I tried swapping the NIC with another one and the issue still comes up. Even rebuilding the files that cause the issue through saving as PostScript and recompiling does nothing. The customer is ordering a new 32MB flash card (I'm looking at the machine as a favour), so hopefully loading new firmware on a clean card will do the trick. Boot up without the nic card there should be no error proving a communication failure between the card and formatter or a misunderstanding of data sent to it.
If this is the case,maybe it's a font issue as said. In which case use the fonts on the computer instead. Or maybe download the fonts to the machine. Which jet direct card did you try? Some newer data will not work with 610-615 cards. I have also found with older software being sent that a 620 card wouldn't work but a 615 would. Oh I remember now.
I had a 5500 doing the same thing. It turns out I tried to push it too hard.
I installed a 512 memory in it. It worked but booting was hit and miss. The error would come up 49.xxxx.
As it was looking at the service manual it stated the biggest memory that could be installed was either 128 Mb or 256. Cant recall now without looking. So yes I take back what I said but you can still try it. The memory of the proper size, for me the biggest that the machine can take according the the service manual.
I don't have that manual on this computer I am using at the moment, but I have every possible manual. If you need to know what that size is I can tell you once I get back on my other computer. Just found a manual on this one too. Here is the scoop: 128 MB of DDR SDRAM, plus 32MB of memory on the formatter board. For the 4700 and the 4700n,Toatal of (160MB.)For the 4700dn and 4700 dtn its 256 MB plus the 32 MB on the formatter for a total of (288MB).
And for the 4700ph+ its 512 MB plus the 32Mb on the formatter total of (544MB).To allow for memory expansion a 200 pin SODIMM slot will accept up to 256 MB. According the manual you can have up to 512 MB using SODIMMs plus the 32 MB that comes standard on the formatter board is 544MB.
I would use at least 256 MB SODIMM. I think you are thinking of the formatter 32 MB. Cant change that. The DDR memory part number is for 256 MB is Q2631-67951.
The 128 MB is Q2630-67951. The manual explains it a little more in detail. Which is your machine model?
4700, 4700n,4700dn, 4700dtn,or 4700ph+.? It says a hard drive to store the fonts and maccros is standard on the 4700ph+.
Maybe an additional hard drive would help with the situation. I would start with the appropriate memory for your model. Like the problem I had the memory size was not correct for the model.
Thumb Drive Firmware install This article shows how to upgrade the firmware on an HP Laser Jet 600, M601, M602 and M603 Series Printers. We will also show you why you may or may not need to upgrade the firmware in the first place.
“When do I need to upgrade the firmware? “ You might ask. Upgrading the firmware can correct problems and also add new features to devices without replacing hardware. It depends on the printer and your printers issue.
One of the biggest and most important problems firmware fixes is the 49 error. As computers progress many times the printers don’t. The 49 errors are the printers way of telling you there is a communication malfunction. The printer/computer are speaking a different language and can’t understand one another. There are many other issues that different models have that a firmware update addresses. I have the list of fixes from HP for the M602 series at the end of this article.
Batch Loading Firmware If you have a large fleet of laser printers, you do not want to up-grade your whole fleet all at the same time. The ability to upgrade firmware on multiple devices “simultaneously” is available with “Web Jetadmin” a free application for managing HP printers. This “batch” process of upgrading your fleets firmware has the well meaning intention of saving you time, but it is possible you could have some failures and that’s not good. I would definitely do some testing before the actual process and verify the best practices and procedures on test machines. Thumb Drive Firmware install Here is an example of why you may want to reconsider broadcasting firmware.
On the HP LaserJet P4515 series printer, using HP’s easy firmware upgrade utility. If you leave the optional 500 sheet tray(s) on the printer when you send the files, it will brick the tray and the formatter.
To this day I haven’t seen where HP has fixed this. This is just one example. My point is, test and verify everything. I only upgrade the firmware on a unit if it is having a problem that only firmware can fix.
If it’s not broke, don’t fix it. I determine if a printer needs a firmware upgrade on a one on one basis. Don’t just go willy nilly and start sending global firmware updates! Future Smart Hewlett Packard’s new way of upgrading the firmware in their LaserJet enterprise printers and MFPs is “FutureSmart”. Future Smart firmware is similar to an operating system. It enables your LaserJet enterprise devices to be upgraded over time, similar to a PC’s operating system with service packs or upgrades. Service Pack Updates – Source: Hewlett Packard These maintenance upgrades allow customers to maintain feature stability for their fleet.
Service pack updates do not affect existing device features, such as control panel layout and options, while providing important security and regulatory updates or operation fixes. New service pack updates are available multiple times throughout the year. Major release upgrades These upgrades allow customers to upgrade their compatible HP FutureSmart devices with the latest features and changes to device functionality. A new major release is easily identifiable with the release number directly following the “HP FutureSmart” name (for example, HP FutureSmart 3.0).
Hp Laserjet Firmware Update Utility
Major release upgrades are made available to current HP devices when the next generation of HP FutureSmart features is introduced. Step by Step Instructions for Updati ng Firmware on the HP Laser Jet Enterprise 600 M601, M602 and M603 Printer. Method: P re-Boot Walk-Up Method (USB) NOTE: There are five different methods of up-dating this firmware.
IMPORTANT: Please print a configuration page prior to performing any firmware update. Retrieve the.bdl file from the Select driver language and OS. Download the Firmware File and unzip. NOTE: USB Flash Drives that are not in a Fat32 format or having a CD formatted partition may not be recognized by the printer.
You may need to try a different USB flash drive. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb drive) in the root directory.
#1.) Turn the Power on. #2.) Press the Stop button when the Ready, Data and Attention LEDs illuminate solid. #3.) Press the Down button to highlight Administrator, and then press OK. #4.) Press the Down button to highlight Download, and then press OK. Insert the portable USB storage device with the xxxxxxx.bdl file on it. #5.) Press the Down button to highlight USB Thumbdrive, and then press OK.
NOTE: If the message No USB Thumb drive files found on the control panel display, you may need to use a different USB storage accessory or place the firmware file in the root directory. What is the Root Directory on a Thumb drive? If you open the thumb drive (Removable Disk “E”or what ever Letter is asighned) This is the root directory and it is where you will place the.xxxxxxx.bdl file.
#6.) Press the Down button to highlight the xxxxxxx.bdl file, and then press OK. IMPORTANT: Please be patient since this may take up to 10 minutes to reboot. You may cause damage to the machine if you interrupt or turn the power off before the firmware completes. #7.) When the message Complete appears on the control panel display, press the Back button 3 times. When the message Continue appears on the control panel display, press OK. The printer will continue to boot to the Ready state. After the printer or MFP is back online, print a Configuration Page and verify that the new firmware has been installed.
Hp Firmware Update Utility Tool
Enhancements and Fixes provided with the Firmware revision 2169 The following new functionality or features are provided by this firmware release. Added backwards compatibility of PDL commands to control source input trays with all PDLs.
Added the ability to modify trays security constraints. Ability to unlock stored jobs based on authenticated user. Ability for a User or Administrator to re-print the Welcome page. This feature provides access for web services applications, including Web Jetadmin, to the FIPS 140-2 status information of installed encrypted hard drives and the ability to enable/disable the encryption on the drive. The ability to prevent disk corruption when power plug pulled during Firmware upgrade.
Add a new internal page: Administration, Reports, Configuration/ Status Pages, Web Service Status Page. On this page it will list all of the currently running web services. Usage Page displays the correct tray information and counts for an Installed Envelope feeder.
The ability to collect diagnostic log information if not able to boot to Ready. This new feature allows you to use the Pre-boot menu and a USB thumb drive to collect the log files. Added the ability to Support Additional Output Bin Types with Paper Path Test.
The ability to hide the Job list. The user can enable/disable 10 User Defined Media Types via SNMP, Web JetAdmin or EWS. The user can assign a print mode to the User Defined Media types. The user can create their own customized name for the User Defined Media Types. The UI constrains the displaying of User Defined Media Types based on whether the SNMP OID has been enabled or disabled. When disabled, the specific User Defined type is not listed in the Adjust Paper Type menu. When enabled, the specific User Defined Media Type is displayed in the Adjust Paper Type menu.
Unsupported USB device messages are now able to be hidden. The signed in Username will now be visible from most control panel screens.